Gwinnett Audi's Blog

“Pleasant experience” -Richard S.

gwinnettaudi — Wed, 18 May 2011 18:30:47 +0000

This car purchase was an usually pleasant experience. Larry Berger was friendly, helpful and very professional. He was able to answer all of our questions and provide many important additional insights. Larry kept in touch by e-mail after our first visit, but there was never any pressure. We had never owned an Audi or even visited an Audi dealership, but now I would say we are Audi enthusiasts!

-Richard S.

Vehicle Purchased: 2007 Audi A4 cabriolet

Sales Representative: Larry Berger

“Extremely patient and accommodating ” -Jerald M.

gwinnettaudi — Sun, 12 Dec 2010 18:25:49 +0000

Karl, Minerva, and Chad were extremely patient and accommodating as I went back and forth between car colors and features. This also being that it was after closing on a Sunday night. The entire staff was open and honest in regard to the peppering them with questions concerning car performance, reliability, financing options, and service after the sale. Did I mention that their warm accommodating manner continued after closing? Thank you – thank you!

-Jerald M.

Vehicle Purchased: 2011 Audi TDi

Sales Representative: Minerva

“Very pleasant experience.” – Shelton A.

gwinnettaudi — Thu, 02 Dec 2010 17:21:53 +0000

Very pleasant experience. Mr. Berger made this a very stress free purchase. Thank you very much!

Shelton A.

Vehicle Purchased: 2011 Audi A3

“Excellent service!” – Peter R.

gwinnettaudi — Fri, 19 Nov 2010 00:07:03 +0000

” On a scale of 1 to 10, Minerva Urena treated me like an 11! Excellent service and a great smile!”

Peter R.

Purchased: 2008 Toyota Tundra

“My experience with Gwinnett Audi was Awesome” -Lerna C.

gwinnettaudi — Tue, 12 Oct 2010 16:47:13 +0000

“I have purchased a lot of cars in my life, but my experience with Gwinnett Audi was AWESOME. The whole care package from the Audi brand specialist (Robert Wallace), sales manager (Karl Schaefer) and the finance director (Claud Brackett) was wonderful. Thank you, Thank you, Thank you.

Lerna C.

Purchased: 2007 Audi A4-2.0T

“Skilled and Experienced Workers” -Charlotte W.

gwinnettaudi — Sat, 25 Sep 2010 16:58:02 +0000

“I would like to start by saying it is something to have a skilled and experienced worker. Normally service guys are always under the hood of the cars but it was such a honor to have Javier P. service my car with his patience and humble character. He serviced my car with nothing but a smile. Thank you Gwinnett Audi for your great customer service!”

Charlotte W.

Service Department

Customer Service Questionnaire From Richard S.!

gwinnettaudi — Thu, 27 May 2010 20:21:19 +0000

Great friendly service – fixed ahead of time, excellent coffee, appreciate the internet service. Rudy is an asset to your company – friendly honest open knowledgeable.

- Richard S.

Customer Service Review From Gina R.!

gwinnettaudi — Tue, 11 May 2010 17:42:59 +0000

I called to ask a question and was directed to the wrong department (service). The call rolled to his cell phone but instead of just telling me I had the wrong department, he physically walked to the parts department and handed the other associate his phone to use. Both gentlemen were exceptionally helpful and pleasant!!! A+++ service!

Customer Service Review From Alan B.!

gwinnettaudi — Tue, 11 May 2010 17:41:08 +0000

It was my first experience with Jeff Bradberry & he couldn’t have been nicer or more helpfull. He wasn’t in the Service area while I was there yesterday, but I was VERY glad to see that A.J. is back. You lost me as a customer for a while when I found that he’d left, but now that he’s back – so am I. I think he’s the best Svc Mgr I’ve ever run into & I’m definitely willing to drive some extra minutes to deal with the best.

Customer Review from Gary G.!

gwinnettaudi — Thu, 06 May 2010 16:20:03 +0000

Rudy was terriffic…pleasent, knowledgeable, and professional!

- Gary G.
Service Customer